Community involvement opportunities should be accessible to all.
Clear, accessible communication is at the heart of respectful research. People need information about taking part in health and care research that is easy to understand and delivered at the right time.
We start by exploring language and communication needs early and making sure resources are in place to meet them. That means avoiding jargon and acronyms—or explaining them clearly—and creating partnerships with people who can translate messages in culturally appropriate ways.
We agree upfront on how language is used to avoid confusion or offence. And we make sure venues and meeting spaces are accessible for everyone—considering mobility, hearing, sight, and other sensory needs. Meeting times and formats are agreed together, and we stay flexible because what works for one group may not work for another.
Digital exclusion is real, so we don’t rely on online methods alone. We provide safe spaces for sensitive conversations and prioritise wellbeing, offering support where trauma might arise. And we use creative approaches to break down barriers and encourage active involvement.
In short, communication isn’t just about words—it’s about creating an environment where everyone feels informed, included, and safe.
